Hofmann service hotline
Your help in case of a machine failure

Our Hofmann service hotline is your direct line to us.

You can reach us from 08:00 a.m. - 05:00 p.m. on phone number +49 6242 904 333.

Our service team offers you fast and professional help and support in the event of a malfunction, a plant breakdown or a machine defect.

In order to help you as quickly as possible, please provide the following initial information to our Hofmann support:

• Machine type
• Commission number
• Location of the machine
• Error or fault message on the display, with a photo if possible
• your contact details

Please use our failure description form. This is the fastest way we can help you:

failure description form

Our Hofmann support is happy to help you!